Privacy Policy on Maison La Mer

This privacy statement applies to the processing of all personal data of website visitors, clients, suppliers and job applicants by Maison La Mer B.V.® and/or its subsidiaries (as applicable), as the data controller. Hereinafter referred to as “Maison La Mer”.

 

Maison La Mer values the protection of your privacy. We therefore take our responsibility to protect your personal data seriously. Maison La Mer has therefore, among other things, prepared this privacy statement for website visitors, clients, suppliers/partners and applicants.

 

The purpose of this privacy statement is to be transparent about how Maison La Mer collects, uses and protects your personal data. We also explain how we comply with privacy legislation, such as the General Data Protection Regulation (“GDPR”). Please read this statement carefully to understand how we handle your personal data.

 

 

Under the GDPR, personal data is any information about an identified or identifiable natural person. This means that that information relates to a natural person who can, through this information, be identified, directly or indirectly.

 

 

Maison La Mer is a controller within the meaning of the GDPR for the personal data we process from you.

 

 

We process your personal data only for specified, explicit and legitimate purposes. Below you will find more information about the different purposes. We process personal data of:

You can find our contact details on our website and / or social media channels. When you contact us, for example through our website, social media channel and/or by phone or e-mail, we process your personal data. We do this in order to answer your questions and process your comments and/or complaints.

 

The legal basis for this processing lies in our legitimate interest to carry out your request/answer your question (Article 6(1)(f) GDPR).

 

We process only the personal data you provide to us, such as your name, contact details and any information you provide to us during our contact.

 

 

We also process personal data about you when you visit our website. In fact, our website uses cookies and similar techniques for functional, analytical and marketing purposes. The functional and analytical cookies are necessary for the use of the website.

 

The legal basis is consent, which you give by agreeing to our cookie terms in the cookie banner on the website (Article 6(1)(a) GDPR) or, if they are functional and/or analytical cookies, we have a legitimate interest in a properly functioning and secure website (Article 6(1)(f) GDPR).

 

Through the use of cookies, we, inter alia, collect location data, your IP address or app ID’s, Internet browser and device type, website language and any other information from your interaction with our website, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the website, ad data. For more information on the categories of data processes we refer to our cookie statement.

 

 

When you sign up for our newsletter through our website, we not only process your personal data to send our newsletter, but also to create an account for you.

 

The legal basis is your consent (Article 6(1)(a) GDPR).

 

We process your e-mail address for this purpose.

 

 

To make communication easier, our platform enables you to send messages to sellers. To be able to do this, it is also necessary to create an account. Additionally, you can create a list of your favorite listings/items in your account.

 

The legal basis for this processing is our legitimate interest to enable website visitors to contact sellers through our platform (Article 6(1)(f) GDPR) and the performance of a contract for creating your list of favorites (Article 6(1)(b) GDPR).

 

We process your name, user-ID, date, Language, Location, Message ID, e-mail address, (possibly) telephone number, and any information you provide in the message box.

 

We process personal data to create an account for you on our platform.

 

The legal basis for this processing is our legitimate interest to create an account for you on our platform (Article 6(1)(f) GDPR).

 

We process your name, password, phone number, interests, and possibly your Google/Apple/LinkedIn ID for logging in (name and e-mail address).

 

It is important to us that our members find listings and/or products that are a good fit for them. To help them discover these, we provide them with listings and/or products they might be interested in or recommend new listings/products.

 

The legal basis for this processing is our legitimate interest to provide you with listings and/or products you might be interested in or to recommend you new listings and/or products to help you find an appropriate listing/product (Article 6(1)(f) GDPR).

 

For this purpose, we process any listings and/or products you have added to your favorites, your search results, and listings/products you have shown interest in.

 

3. Customer service: handling questions/comments/complaints/additional information etc.

When you contact us, for example by telephone or e-mail, we process your personal data. We do this in order to answer your questions and process your comments and/or complaints, or to provide you with additional information.

 

The legal basis for this processing lies in our legitimate interest to be able to contact you and provide our members with thorough customer service (Article 6(1)(f) GDPR).

 

We process your name, contact details, and any information you provide to us during our contact.

 

To make communication easier, our platform enables you to send messages to sellers. To be able to do this, it is also necessary to create an account.

 

The legal basis for this processing is our legitimate interest to enable our members to contact sellers through our platform (Article 6(1)(f) GDPR) and the performance of a contract (Article 6(1)(b) GDPR).

 

We process your name, e-mail address, (possibly) telephone number, User ID, Message ID, time, date, Language, Location, IP address and any information you provide in the message box.

 

We also process personal data about you when you visit our website as a member. In fact, our website uses cookies and similar techniques for functional, analytical and marketing purposes. The functional cookies are necessary for the use of the website.

 

The legal basis is consent, which you give by agreeing to our cookie terms in the cookie banner on the website (Article 6(1)(a) GDPR) or, if they are functional cookies, we have a legitimate interest in a properly functioning and secure website (Article 6(1)(f) GDPR).

 

Through the use of cookies, we collect location data, your IP address or app ID’s, Internet browser and device type, and website language.

 

To process personal data by means of cookies, we use parties located in the United States. This means that there is an international transfer. We have implemented appropriate safeguards through the model contract as approved by the European Commission (Standard Contractual Clauses, C(2021)3972).

 

 

We process your personal data, for example, when you sign up for our newsletter through our website. We also find it important to update you based on your personal preferences (for example, about new listings, listings that were added to your favorites, price changes or changes in availability of favorite listings or similar listings etc.).

 

The legal basis is our legitimate interest to send you our newsletter and updates based on your personal preferences (Article 6(1)(f) GDPR).

 

We process your first name and e-mail address for this purpose.

 

1. Execution of agreements, such as orders and assignments (day-to-day operations)

What does this purpose entail?

For the execution and settlement of our orders and assignments with you as a supplier (carrying out our daily business) we process personal data of (employees of) the supplier. This personal data helps us to provide you with the correct information for placing an order. We may also process personal data for financial processing. For example, if you act from a sole proprietorship/partnership.

 

The legal basis for processing personal data for this purpose is the conclusion or performance of a contract (Article 6(1)(b) GDPR).

 

We process your name, job title, telephone number, employer, e-mail address, and other relevant information provided during the execution of the agreement.

 

1. Execution of our agreement, and collecting payments

For the execution and settlement of our agreements with you as a seller, we process your personal data. This personal data helps us to provide our services during the execution of our agreement and to collect payments. We may also process financial information that could be considered personal data. For example, if you act from a sole proprietorship/partnership.

 

The legal basis for processing personal data for this purpose is the conclusion or performance of a contract (Article 6(1)(b) GDPR).

 

We process your name, job title, telephone number, employer, e-mail address, VAT and bank account number and any other data obtained during our contact.

 

To enable our members and other website visitors to find our sellers and their listings, and possibly contact them, a website profile is created for the seller (and/or) agent.

 

The legal basis for this processing is the performance of a contract (Article 6(1)(b) GDPR).

 

For this purpose, we process your name, photo, phone number, employer, and agent profile (name, photo, e-mail).

 

Sellers can not only upload listings manually, but also through several CRM applications. Maison La Mer receives (listing) data from multiple different CRM applications which can be linked to the database of Maison La Mer, making it possible for listings to be uploaded from the CRM applications to the database of Maison La Mer. This enables sellers to manage all listings in one place.

 

The legal basis for this processing is the performance of a contract (Article 6(1)(b) GDPR).

 

For this purpose, we process the (listing) information that we receive from your CRM provider (i.e. pictures, amenities etc.) company contact information (phone number and e-mailaddress), name and phone number listing agent.

 

In order to communicate with you as a seller, we process personal data from you. We do this to make the contact with you run smoothly. We also process your personal data in order to answer your questions and process your comments and/or complaints, or to provide you with additional information.

 

The processing of personal data for this purpose is based on Maison La Mer’s legitimate interest to communicate with you and answer your questions and process your comments and/or complaints/provide you with additional information (Article 6 (1)(f) GDPR).

 

For this purpose, we process your name, address, telephone number, e-mail address, job title, employer and any other data obtained during our contact.

 

We process your personal data when we send you our newsletter, notifications or when we inform you about additional services.

 

What is the legal basis for processing this personal data?

The legal basis is your consent (Article 6(1)(a) GDPR).

 

We process your first name and e-mail address for this purpose.

 

In order to grow our business, it is important for us to find and connect with (potential) new sellers through marketing activities. For this reason, we process your personal data, for example, when you show an interest in creating an account on our platform (i.e. through advertisements) to contact you.

 

The legal basis is our legitimate interest to connect with (potential) new sellers (Article 6(1)(f) GDPR).

 

For this purpose, we process your request or — through advertisement via Hubspot — your name, company, telephone number, and e-mail address.

 

1. To provide an accurate and complete marketplace/platform for high-end products and real estate for our members and website visitors, as well as creating a platform for sellers of such products to reach their ideal customer base and create leads

What does this purpose entail?

Maison La Mer uses scraping in order to keep the listings on our website up-to-date and to ensure we provide our visitors with a complete overview of available high-end real estate properties. Scraping entails the automatic collection and storage of information from the internet. Through scraping, we collect and store information from specific Listing Agencies’ websites for high-end real estate properties, including a very limited amount of personal data: mainly business contact details of the Listing Agent. After organizing the data and comparing this information to the information that is already available on our website, we can convert the data into our own format and automatically supplement the information on our website with the information we have collected through scraping.

 

If you want your information removed from our website, you have the right to object to the processing of your personal data for this purpose. It is possible for Listing Agents to opt-out of the processing of their personal data for this processing purpose by sending us an e-mail through: support@Maison La Mer.com

 

The legal basis is our legitimate interest to provide an accurate, complete and organized marketplace for real estate for both buyers as well as Listing Agents (Article 6(1)(f) GDPR).

 

For this purpose, we process the data that is collected through scraping. This entails information on properties (price, square meters, number of rooms, photos, amenities, location etc.), the listing agency (company), but also a limited amount of personal data regarding the listing agent (name, telephone number, e-mail address, position, employer).

When organizing the data, we also process the following information related to the seller: name, photo, phone number, employer, and agent profile (name, photo, e-mail address).

 

For the recruitment and selection of new employees or temporary employees (freelancers), we process personal data. We do this to assess whether the applicant is suitable for the open position and vice versa. This personal data is stored by default for up to three months after the closing date of the vacancy. In this way, we can still provide you with substantive information if you have questions about the outcome of your application during this period. If the application leads to an appointment, the personal data will be stored in accordance with our retention policy.

The legal basis is Maison La Mer’s legitimate interest in carrying out the recruitment and selection process efficiently (Article 6(1)(f) GDPR).

 

We process only the personal data you provide to us. This entails your contact details (such as name and address, e-mail address and telephone number), the personal data from your resume and your cover letter, diploma’s, presentations of previous projects, presentation of a case study, internal comments and a salary proposal (benefits). In some cases we also process the data that is collected as a result of calling the references you provided.

 

You have the right to be properly informed about what we do with your data and why we need your data. We do that through this privacy statement. In addition to the right to be transparently informed, you have the following rights:

If you wish to exercise any of your rights, please contact us by emailing us at support@Maison La Mer.com. To prevent abuse, we may ask you to adequately identify yourself before we process your request. Circumstances may arise that prevent us from fulfilling or not fully fulfilling your request. If such a circumstance arises, we will notify you. We will always respond to your request within one month.

 

Maison La Mer does not sell or trade your personal data to any third party. Maison La Mer may share certain personal data within the group or with a supplier that requires use or recording of your personal data for the purposes described above in this privacy statement and in accordance with relevant laws. In these limited cases, a specific supplier, partner or service organization may have access to your personal data.

 

Maison La Mer may be required to provide certain personal data to third parties, such as government agencies in accordance with relevant legislation. Maison La Mer may also need to transfer your personal data to protect Maison La Mer’s rights, again in accordance with relevant law.

 

In addition, we engage parties who process personal data on our behalf (so-called “processors”). We conclude processing agreements with them (to the extent necessary). We do this so that when we provide them with personal data, it is properly recorded that they also secure this personal data properly and that they must report to us in a timely manner in the event of a data leak or suspected data leak.

 

In addition, personal data may be shared with:

 

Potential new shareholders and their advisors.

Accounting Firm. To perform our (annual) audits.

IT service providers. While maintaining, managing and supporting our systems and applications, they may have limited access to various personal data. We will always be consulted in advance.

Bailiffs and Administrators. To these we provide your name and contact information, financial information and employment information.

Insurers. To this we leave your name, contact information and financial information.

(Legal) Advisors. This may be in the context of a possible transaction or when seeking (legal) advice.

 

We will keep your personal data for as long as necessary for the purpose for which we use your personal data and/or as long as the law requires us to keep the personal data. Exactly how long varies. From a few months to many years, for example because it is necessary for our accounting purposes.

 

We will keep your personal data at least as long as your account remains active, unless you ask us to delete personal data or your account by contacting us at support@maisonlamer.com. You can always view and/or change some of your personal data in your own account.

 

Under Article 32 GDPR, we are obliged to take appropriate technical and organizational measures to prevent the loss of personal data or unlawful processing. With us, the security of your personal data is well regulated by physical, administrative, organizational and technical measures.

Only employees authorized by us to do so have access to personal data. They have also signed a confidentiality agreement. We therefore have an appropriate level of protection. We also adjust this level of protection periodically when necessary.

 

Our organization is designed to do everything possible to prevent breaches of security, a so-called data breach. If there is a data breach, we will act according to the data breach protocol.

 

We may amend this Privacy Policy at any time by posting the amended terms on the website. All amended terms automatically take effect on the day they are posted on the website.

 

If you have any questions about this privacy statement or wish to exercise your rights as a data subject, please contact us at support@maisonlamer.com.